Fine Jewellery Retail & Curation
CARATS N KARATS is a retail fine jewellery store specialising in gold, diamond, and silver collections, bespoke curation, and personalized customer care. We service customer purchases, digital tax invoices, and order status communications via verified business messaging platforms.
Contact Information & Store Address
Entity Name: CARATS N KARATS
Physical Address: Shop 171 & 172, 1st Floor, Plazzo Retail Mall, Ibrahim Sahib St, Tasker Town, Shivaji Nagar, Bengaluru, Karnataka 560001, India
Customer Support Email: concierge@caratsnkarats.com
Customer Care Phone: +91 98598 51212
Privacy Policy & Terms
We collect customer contact and order information solely for processing transactions, issuing tax invoices, and delivering customer care. We do not sell or disclose customer personal data to third parties. Customer messaging via the WhatsApp Business Platform complies strictly with Meta's Business Policies.
Refund & Exchange Policy
Due to the precious nature of fine jewellery, all purchases are accompanied by official GST invoices and certified authenticity. Buybacks, repairs, or exchanges are processed upon store evaluation at our registered Bengaluru location. For assistance, reach out to concierge@caratsnkarats.com.